RETURN/EXCHANGE POLICY

NO REFUND, EXCHANGE OR STORE CREDIT ONLY

WE ACCEPT EXCHANGE FOR ONE TIME ONLY. THERE WILL BE A RESTOCKING FEE OF 25%, IT WILL BE DEDUCTED ONLY FROM THE AMOUNT PAID FOR THE DRESS. SHIPPING AND HANDLING FEES ARE NOT INCLUDED. A STORE CREDIT WILL ONLY BE ISSUED UPON RECEIPT OF THE RETURNED ITEMS ONLY IF IT IS STILL IN THE SAME CONDITIONS AS DELIVERED.

Defective Items

All our items are thoroughly check before shipment, In the event that the item you received is defective,
you may send it back to us (within the return period) and we will check the item and if found defective, we replace it free of charge. Sorry No refunds, Exchange only.

Clearance Items

Clearance items can be exchanged for other clearance items only

Please note that factories and suppliers do not accept returns, and therefore is a difficult issue for retailers who sell formal wear.
It is costly for items that are returned for exchanges (item cost, shipping cost, processing time, merchant credit card cost).

*RETURNS MUST MEET THE FOLLOWING REQUIREMENTS:

*Item must be returned within 7 days of receipt of receiving your order.

*Item must be unworn with no odors, smoke, perfume, etc.

*Sale item ,Jewelry, lingerie, leggings, hosiery, swimwear and other accessories are final sale and can not be returned.  

*Customer is responsible for shipping fees to send the order back to discountdressup.com

*Customer is responsible for re-shipping costs for exchanges.

*Shipping and handling fees are not refundable.

 Returns will be processed within 3-5 business days once we have received your returned package.

Please fill out the following information:

Order Date:

Order Number:  

Product codes returned:

Reason for Return:

How would you like us to handle you request :

*Store Credit   

*Exchange Item (Please fill out reorder section below):

Ship your order back to:

DISCOUNTDRESSUP.COM
5762 LINCOLN AVE # 444
CYPRESS CA 90630